Atecoessentialsllc.com, we aim to provide a seamless and convenient shopping experience. Below, you will find information regarding our shipping process, rates, and timelines.
1. Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays).
Once your order is processed, you will receive an email notification with your tracking number.
2. Shipping Methods and Rates
We offer a variety of shipping options to meet your needs:
Standard Shipping: Estimated delivery time: 5-7 business days Shipping cost: $5.99 (Free for orders over $50)
Express Shipping: Estimated delivery time: 2-3 business days Shipping cost: $15.99
Overnight Shipping: Estimated delivery time: 1 business day Shipping cost: $25.99
International Shipping (for select countries): Estimated delivery time: 7-15 business days Shipping cost: Varies based on destination
3. Order Tracking
Once your order has been shipped, you will receive an email with tracking details. You can track the status of your order on our website or via the provided tracking link.
4. Shipping Restrictions
We currently ship to the United States and selected international destinations.
Certain items may have shipping restrictions based on destination regulations.
Some remote locations may experience delays in delivery.
5. Shipping Delays
While we make every effort to meet our estimated delivery times, please note that shipping times may be affected by factors beyond our control, such as:
Weather conditions
Customs delays (for international shipments)
Carrier delays
We will do our best to notify you of any significant shipping delays.
6. Damaged or Lost Packages
If your package is damaged upon arrival, please contact us within 5 days of receiving your order. Provide us with photos of the damage, and we will initiate a replacement or refund.
For lost packages, please contact us at Contact Us Page with your order number, and we will begin an investigation.
7. Shipping Fees for Returns
Return Shipping: Customers are responsible for return shipping fees unless the return is due to an error on our part (e.g., incorrect or defective item).
International Returns: Customers are also responsible for any additional duties, taxes, or fees that may apply for returns from outside the U.S.
8. International Shipping
We offer international shipping to select countries. Shipping rates and delivery times will vary depending on the destination.
Customers are responsible for any customs duties, taxes, or additional charges that may apply to international orders.
9. Contact Us
If you have any questions or need further assistance with your order, please don’t hesitate to contact our customer service team:
